Responsibilities & Tasks
• Network surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbances
• Design technical solutions in accordance with customer needs for requirements given
• Windows Maintenance involved, configuration, service migration.
• Solve all problems detected and ensure the correct handling of similar issues in the future.
• Analyzing all sites down cases to identify if it was due to problems related to energy, carrier, TX or configuration protocol
• Interprets / understands technical information and prepares technical documentation
• Create and send a shift report
• Working independently and within team to keep the competence and skills up to date
• Solves standard problems based on the existing procedures
• Controls and manages complex technical situations/projects in a calm and professional manner (required to provide technical input in technical conference bridges)
• Work in an international environment, with customers and suppliers
• Use effectively telecom knowledge to manage faults and customer demands
Core Competences:
• Customer care & sense of urgency
• Ability to work on own initiative.
• Good self-awareness.
• Actively seeks out tasks that help develop skills and knowledge.
• Adaptable and adaptable approach to problem solving.
• Actively encourage strong working relationships with other teams.
• Fluent in English: conversation and writing
• Strong communication & troubleshooting skills
• Aptitude for quickly learning technical and procedural topics
• Strong analytical and organizational skills
• Self-starter and pro-active
• Strong performance focus
• Work independently, keep own competence and skills up to date
• Basic understanding of network monitoring concepts and management tools.
• Capable of multi-tasking, good time management and prioritization of workload
• Strong knowledge about Routing and Switching, any certification as
📌 IP Engineer (Ciudad de México)
🏢 Beijing Foreign Enterprise Management Consultants Co.,Ltd
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.