14 oct
|
Amphenol Communications Solutions
|
Guadalajara
14 oct
Amphenol Communications Solutions
Guadalajara
We are seeking an engineer with hands-on experience in field support and manufacturing environments to serve as the primary technical contact for High-Speed OverPass products. You will work directly with plants in Guadalajara and with customers in the field, supporting installation, troubleshooting, and the implementation of new solutions with suppliers, and driving corrective actions with integral teams.
Responsibilities:
• Serve as the primary technical contact for on-site and remote support involving installation, integration, operation, and application of High-Speed OverPass products
• Diagnose and help resolve complex interconnect issues involving mechanical fit, alignment, component interfaces, handling, assembly conditions, and signal transmission
• Work directly with plants in Guadalajara and provide customer support in the field
• Implement new solutions together with suppliers, contract manufacturers, and OEM partners
• Observe and evaluate manufacturing and assembly processes to identify improper handling, process variation, or conditions that may cause damage, defects,
or yield loss
• Use CAD tools such as SolidWorks to review assemblies, alignment, interfaces, routing, and fixturing, and to support root cause investigations
• Escalate issues to Engineering, Quality, Product Development, or NPI when additional analysis or corrective action is required
• Deliver technical training, workshops, and hands-on demonstrations to customers, partners, manufacturing personnel, and internal teams
• Document service activities, technical findings, recurring issues, and recommended follow-up, and share voice-of-customer feedback with internal stakeholders
• Review and validate training materials and application guidance based on field experience
Requirements:
• Bachelor’s degree in Mechanical Engineering (preferred), Electronic Engineering, Industrial Technology, or a related technical field (or equivalent practical experience)
• Minimum 3 years of experience in fi
📌 Field Service Engineer – HS OverPass (Guadalajara)
🏢 Amphenol Communications Solutions
📍 Guadalajara