SRE / Incident Response Engineer
Remote - South America Based

We are seeking a hands-on SRE / Incident Response Engineer to support critical production services in a fast-paced environment. This role is heavily focused on major incident response, service restoration, operational support, and automation.

Key Responsibilities
• Lead and coordinate major incidents, driving issues through to resolution.
• Act as the technical point of coordination during high-severity service outages.
• Collaborate with service owners, engineering teams, and support functions to restore services quickly.
• Perform root cause analysis and contribute to continuous service improvement.
• Support day-to-day operations within a NOC/SRE environment.
• Develop and maintain automation to reduce manual effort and improve reliability.

Essential Skills




• Strong Major Incident Management / Incident Response experience.
• Experience working within a NOC, Operations, or SRE environment.
• Solid Linux administration and troubleshooting skills.
• Automation and scripting experience using Python or similar.
• Experience with Git and Jenkins.
• Strong networking fundamentals and troubleshooting capabilities.

Desirable Skills
• Kubernetes (K8s).
• Cloud platforms: AWS and/or GCP.
• Monitoring, observability, and platform reliability tooling.

Adecuado Candidate
A hands-on operational engineer with proven experience managing business-critical incidents, supporting production environments, and using automation to improve service reliability and operational efficiency.

📌 SRE / Incident Response Engineer (México)
🏢 Stott and May Consulting
📍 México