14 oct
|
Gp Strategies
|
Ciudad de México
14 oct
Gp Strategies
Ciudad de México
Learning Administrator
Job Summary
We are seeking a detail-oriented and highly organized Learning Administrator to support the successful delivery of training programs and learning initiatives. This role plays a critical part in ensuring smooth learning operations by managing learning systems, coordinating training logistics, maintaining learner records, and providing exceptional support to stakeholders, instructors, and learners.
The idóneo candidate is proactive, customer-focused, and comfortable working in a fast-paced environment where accuracy, communication, and problem-solving are essential.
Key Responsibilities
• Administer and maintain learning activities within the Learning Management System (LMS), including enrollments, course assignments, schedules, and learner records.
• Coordinate training events and learning programs, ensuring all logistical requirements are completed accurately and on time.
• Support instructors, facilitators, and stakeholders before, during, and after training sessions.
• Prepare training sessions by managing participant communications, materials,
virtual meeting setup, and other administrative requirements.
• Maintain accurate learner data, attendance records, completions, and training documentation.
• Generate and distribute reports to support business requirements and measure learning activity effectiveness.
• Monitor shared mailboxes and respond to learner and stakeholder inquiries in a timely and professional manner.
• Troubleshoot LMS-related issues and escalate complex requests when required.
• Collaborate with internal teams, vendors, and business stakeholders to ensure seamless delivery of learning services.
• Communicate effectively with geographically dispersed teams through email, Microsoft Teams, and other Virtual Platforms.
• Support continuous improvement initiatives by identifying opportunities to streamline processes and enhance the learner experience.
• Ensure compliance with established processes, service level agr
📌 Learning Administrator 3 (Ciudad de México)
🏢 Gp Strategies
📍 Ciudad de México