Zatlas is the technology and intelligence layer between hotels, their OTA partners and their direct channels — the system that catches the revenue hotels don't even know they're losing. We automate the recovery of uncharged virtual cards, uncollected cancellation fees, unreported no-shows and invalid payment methods, and give hotel operators real-time visibility into what is being left on the table and why. We are hiring an Engagement Manager to own some of our most important client relationships from day one.
Why this role, and why now
Backed by top-tier investors including Kaszek and Picus Capital, we've grown 5x year-over-year and are becoming the trusted financial partner for some of the largest hotel chains in the region. That growth puts more of our revenue — and more of our reputation — in the hands of the people who own client relationships.
This is a seat with real responsibility and real exposure. You will sit across the table from Presidents, CFOs and General Managers, walk them through financial analyses, defend recommendations under pressure,
and earn the kind of trust that turns a vendor into a long-term partner. You won't be shadowing a senior person into these rooms — you'll be the person in the room, carrying the analysis, the recommendation and the relationship yourself.
What you will own
1. The client engagement and relationship
• Serve as the primary point of contact for a portfolio of hotel clients across Mexico and LATAM.
• Build trusted-advisor relationships with senior operators and owners — CEOs, CFOs, GMs, Revenue Managers.
• Navigate difficult conversations, pushback and high-pressure negotiations without losing the relationship.
• Identify expansion opportunities within existing accounts and turn insights into revenue that leads to closing deals.
2. The analytics
• Build and present financial analyses that quantify the value opportunity for each client.
• Translate raw reservation data into clear, defensible business cases.
•
📌 Engagement Manager (Ciudad de México)
🏢 Zatlas
📍 Ciudad de México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.