?️ We're Hiring! | Join the Brembo Team ?
At Brembo Apodaca , we're looking for an experienced professional to join our team as:
? CUSTOMER SERVICE COORDINATOR – OEM ACCOUNTS
Are you passionate about the automotive industry, customer satisfaction, and team leadership? This opportunity might be for you!
? Your Challenge
Lead and coordinate our Customer Service team, ensuring effective demand management, on-time deliveries, and strong relationships with major OEM customers such as Ford, GM, VW, Toyota, BMW, Stellantis, and others.
? Key Responsibilities:
- Lead, coach, and develop the Customer Service Representative (CSR) team.
- Oversee customer demand, order management, and delivery performance.
- Monitor shipments, identify potential risks, and manage customer escalations.
- Ensure accurate execution of EDI, ASN, ERP transactions, and OEM customer portals.
- Collaborate with Planning, Production, Logistics, Quality, and Finance teams.
- Drive continuous improvement in customer service processes and operational performance.
? What We're Looking For: ✅ Experience in Customer Service within the automotive industry (OEM/Tier 1).
✅ Proven team leadership and coordination skills.
✅ Knowledge of EDI, ASN, ERP systems, and automotive customer portals.
✅ Experience in demand management, order fulfillment, delivery tracking, and escalation management.
✅ Strong communication, analytical, problem-solving, and organizational skills.
? Location: Apodaca, Nuevo León, Mexico.
? Interested in taking the next step in your career?
Send your resume to
[email protected] with the subject line: Customer Service Coordinator .
? Join a integral company driven by innovation, teamwork, and excellence. Be part of the Brembo journey!
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📌 Customer Service Coordinator – OEM Accounts (Ciudad Apodaca)
🏢 BREMBO
📍 Ciudad Apodaca