IT Service Delivery Experienced Analyst (Reynosa)

IT Service Delivery Experienced Analyst (Reynosa)

14 oct
|
Copeland
|
Reynosa

14 oct

Copeland

Reynosa

About Us
We are a integral climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

We are a sustainable company engaged to the values of Excellence, Innovation, Collaboration, Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet, today and for future generations.

We are looking for your talent, join our team and start your journey today

Knowledge
• Proven experience in operations support, SQL, Oracle, Windows, Virtual Servers, and Label Printers.
• Advanced knowledge of LAN technologies (CCNA level).
• Required English proficiency.




• Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI).
• Basic to intermediate programming skills in Python, C#, VB.NET, JavaScript, or similar languages.
• Knowledge of API integrations, database connectivity, and application development best practices.
• Experience in process automation and digital transformation projects.
• Knowledge of Microsoft 365 ecosystem and automation capabilities.

Responsibilities

• Execute and follow up IT policies and procedures.
• Exercise, update, and follow up disaster recovery plans.
• Ensure virtual server farm availability and performance.
• Ensure production floor systems are functioning properly.
• Ensure visual management scoreboards are operating correctly.
• Support Audio/Video activities.
• Attend meetings from the IT Executive Board.
• Provide Tier 1 user support and route issues to the proper support teams.
• Assist

📌 IT Service Delivery Experienced Analyst (Reynosa)
🏢 Copeland
📍 Reynosa

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