Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S;) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S; is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S; and help us accelerate AI transformation for our customers and the world.
The Integral Customer Success (GCS) organization, an organization within CE&S;, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.




We are looking for a Cloud Solution Architect (CSA) to help design and deliver secure, resilient solutions that protect customer environments, reduce risk, and enable trusted use of cloud and AI technologies. In this role, you will contribute to repeatable security focused solutions and work collaboratively across technical engagements spanning design, implementation, and operations.
You will support customer engagements by helping remove security and technical blockers and accelerating adoption of Microsoft security and cloud platforms, working across identity, data, applications, and cloud services. This includes contributing to solutions built on platforms such as Copilot, Azure, data services, application services, and developer tools, with a focus on secure by design architectures and operational readiness.
You will deliver engagements using established repeatable IP and execution frameworks, wit

📌 Cloud Solution Architect (Ciudad de México)
🏢 Microsoft
📍 Ciudad de México