Dispatch Pro Ready for Your Next Step? Lead a Field Team from Home

• Do you know how to keep a full schedule of service calls running smoothly?

• Are you the person technicians count on when plans change mid-day?

• Ready to build your career with a company that keeps growing?

GC Realty & Development, LLC is a top property management and brokerage firm in the Chicago area, overseeing 1,500 units on behalf of more than 500 private investors throughout the city and over 100 surrounding suburbs. We've grown year over year since 2003, and there's plenty more ahead. We're hiring a remote Maintenance Dispatcher to direct our field technicians and make sure every job gets scheduled, assigned, and wrapped up on time.

Compensation

• Hourly: $8.00 to $12.00 USD per hour, paid weekly, based on experience

• Performance Based Monthly Bonus: Up to 12% of base pay

• Paid Time Off (PTO): 10 days

• Holidays: 7 US holidays

• Birthday: Take your birthday as a paid day off, or any paid day during your birthday month

• Read and Grow:



Get paid up to $500.00 USD per year through our book club

• Referral Program: Refer a hired team member and receive a $1,000 bonus

Our office runs on US Central Time, the same clock as most of Mexico. No night shift.

What You'll Do

• Match technicians to jobs based on their skills, location, and current load, rerouting and reshuffling as the day unfolds to cut drive time and avoid overlaps

• Handle urgent and after-hours repair calls, sizing up priority and sending the right person out per emergency protocols

• Spot missed visits, late arrivals, missing notes or photos, and recurring problems, raising trends with the Director of Maintenance

• Monitor KPIs such as response time, completion rate, and scheduling accuracy, and partner with the maintenance team to review coverage and workload

• Check timecards, materials used, and job notes for accuracy before anything is billed or closed

• Pinpoint bottlenecks and slowdowns, and recommend way

📌 Maintenance Dispatcher | Remote (México)
🏢 GC Realty & Development
📍 México