Due to our exponential growth in our Shared Services Center, we are looking for our next talented:EL Accounts Receivable Specialist - ECSGeneral Description- The Accounts Receivable Specialist playsan important rolein the overall success and health of thefactoringportfolio.
The specialist works as part of a team in a fast-paced high-impact environment.
The Specialist works toestablishcontact with past due customers and resolve delinquencyin a timely mannerthrough providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company.
- TheA/R Specialistconsistentlydemonstratesa positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by workingin accordance withELCOACH Teamcore values.Duties and Responsibilities- Actively engage in scheduling,planningandfacilitatingan effective one-on-one with my leader on a weekly or bi-weekly basis.
- ProactivelyutilizeCall Copyada performance review tool toseekand engage feedback from my leader.
- Must be able to handle collection calls and /or correspondence in a fast-paced goal-oriented department.Expectation is 25 outbound calls to customers each day.
- Documentscredit and collections activity for assigned accounts.
- Provide customer serviceregardingcollection issues such as refunds, adjustments, resolve discrepancies, overpaymentsetc.
- Accountable for reducing delinquency for assigned accounts.
- Must havegood communicationskills and follow up effectively withaccount managers,leadership, and/ orcustomers to build solid relationships.
- Meets defined department goals and activity metrics.




- Analyze problems with a solution-oriented mindset- Youare responsible foryour book of business andrequiredto make business critical decisions- Able to schedule the day's workload and hold oneself accountable to their actions- Positive mindset at the beginning of each day- Willing to learn their part of the entire process and understand how theyimpactbusiness on a day-to-day basis- The Accounts Receivable Specialist position functions by providing high level customer service to England Logistics' customers.This position requires the A/R Specialist to have a business owner mindset.
Job expectations are as follows:- 25 outbound calls to customers per day- Resolution of any discrepancies on the customer's account- Reducing the number of customers past due by 60+ days- Resolving short-paid/over-paid invoices with customer- Build relationships customers and account managersQualifications / Skills- Ability to quickly learn software systems.
- Proficiency in Microsoft Office.
- Able to prioritize and manage multiple responsibilities.
- Excellent verbal and written communication skills- Work as a member of a team with peers and leadership within the organization- Prior A/R experience is a plus, but not at allrequired- Self-AccountabilityWork experience Requirements- Prior business to business customer service experience- Computer proficient and a working knowledge of Microsoft Office products- Ability to multitask and prioritize competing agendas- Ability to self-manage and be proactiveEducation, experience, and Licensing requirements- High school diploma or similar.
- BilingualWorking relationships- Credit, collections, operations and various internal departmentsPhysical Demands- Extended periods sitting- Extended periods working at a computer#J-*****-Ljbffr

📌 Mex - Factoring El Accounts Receivable Specialist Ecs (Santiago de Querétaro)
🏢 CR England
📍 Santiago de Querétaro