ServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ExperienceMinimum 5 years of ServiceNow development experienceMinimum 2 years of hands‐on experience implementing ServiceNow ITOM Event Management in a production enterprise environmentExperience with Event Management deployments from design through go‐live and post‐production supportExperience working with large‐scale monitoring and observability platformsKey ResponsibilitiesEvent Management ImplementationDesign, configure, implement, and maintain ServiceNow Event Management solutions.Configure Event Management architecture, event ingestion patterns, and operational dashboardsDevelop and maintain Event Rules, Alert Management configurations, and Event Processing Rules.Configure alert correlation,
alert suppression, de‐duplication, and noise reduction mechanisms.Implement Event‐to‐Incident automation and event‐driven workflows.IntegrationsIntegrate ServiceNow Event Management with third‐party monitoring and observability tools such as:DynatraceAWS CloudWatchOther enterprise monitoring solutionsDevelop and maintain integrations using:REST APIsSOAP Web ServicesMID ServersWebhooks IntegrationHubScripted APIsRequired Technical SkillsITOM Event Management, Alert ManagementCMDB, Discovery ,Service Mapping (preferred)#J-*****-Ljbffr
📌 Servicenow Developer (Estado de México)
🏢 Pyramid Consulting
📍 Estado de México
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