Wipro is seeking a seasoned IT incident management professional to resolve high-priority incidents through advanced troubleshooting, monitor SLA compliance, and analyze system performance trends. The role involves coordinating disaster recovery activities and contributing to knowledge base improvements.
You will collaborate with internal and external stakeholders, participate in regular service reviews, and support capacity planning to enhance overall efficiency and reliability.
📌 Incident (México)
🏢 Wipro
📍 México
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