Sales Ops Advisor (Centro)

Sales Ops Advisor (Centro)

13 oct
|
World Wide Technology
|
Centro

13 oct

World Wide Technology

Centro

Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its integral integration and distribution capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
What is the Sales Ops team and why join: As a Sales Ops Advisor within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT’s customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Inside Sales operates. The clearly defined career path within Inside Sales, as well as their excellent organizational leadership,



makes this role a great opportunity to excel in a customer-facing aspect within the ever-growing IT field, both domestically and internationally.
Responsibilities Include: Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts
Strong working knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services
Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
Proactively build and maintain a strong working knowledge of assigned accounts
Proactively build and maintain a strong working knowledge of strategic OEM products and services
In-depth knowledge and use of WWT tools, processes and partner-facing applications to build and validate technical configurations
Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
Proactively leverage product promotions and rebate incentives
Working knowledge of the partner registration process
Ability to recognize an opportunity to upsell or attach services
Proactively provide detailed quote and order management reports to key stakeholders
Assist, mentor, and onboard new sales ops employees
Personal Attributes: Ability to build and maintain strong relationships both inside and outside the organization
Excellent communication skills
Strong organizational skills




Capability to multi-task and respond to change
Perform duties with accuracy and with a strong degree of urgency
Ability to prioritize and perform work in a timely manner
Team Player
A passion for learning and continued education
Qualifications: B.A., Business, Finance or other related field or equivalent work experience within the IT industry
Minimum of 2 years sales or sales support experience in the information technology industry
Proficient PC Skills (MS Office Suite)
Ability to effectively utilize WWT internal systems, tools and processes
Demonstrated leadership, communication and problem-solving skills
Ability to travel as required meeting team and departmental goals
Benefits: Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
Additional Perks: Employee Assistance Program, Employee Discount Program and more!
Note: This is not an all-encompassing list and should not be used as a complete description of the plan's benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

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📌 Sales Ops Advisor (Centro)
🏢 World Wide Technology
📍 Centro

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