EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking an Account Operations Specialist to join our team, supporting key accounts within the Media and Entertainment portfolio.

In this role, you will be responsible for delivering quality Account Operations service on the assigned accounts. This position requires good organizational skills in operations activities, being a quick learner, taking ownership of assigned tasks, demonstrating proactivity in their execution, and possessing solid communication skills.

Responsibilities





• Support contract management from a financial perspective, including SOW tracking, helping to unblock stuck SOW/MSA, obtaining legal approvals, assisting with contract negotiations with Legal, identifying potential blockers, and maintaining contracts in the Client's system
• Track Account business results, assist in preparing monthly PnL reports, support cost-benefit analyses, and cooperate with the CP & FP&A; team on improvement plans for achieving targets
• Support the efficiency of business procedures and help optimize workflow where needed (e.g., monitoring burn-down reports, issuing respective COs to avoid revenue leakage, flagging opportunities to CP & DM to improve margin)
• Assist in preparing project PnL simulations for new projects when rotation or RP adjustments occur
• Help review and adjust Resource plans (adding/removing roles, cost forecasting) in close cooperation with CP, DM & BPS
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📌 Account Operations Specialist (México)
🏢 Epam Systems
📍 México