Caylent is seeking a detail-oriented Customer Experience Manager to lead engagement and data collection, convert feedback into actionable insights, and drive strategic reporting for leadership. This remote role supports customers across markets with strong emphasis on CSAT and NPS analytics.
You will own data collection, analysis, and storytelling to influence business decisions, collaborating with cross-functional teams and leveraging AI tools to improve processes.
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📌 CX Insights Manager: Voice of the Customer & Analytics (Heroica Puebla de Zaragoza)
🏢 Caylent
📍 Heroica Puebla de Zaragoza
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