We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About our client:
Their goal is to provide property owners a stress-free experience through superb communication and excellent management and leasing services. We manage traditional long-term rental properties, commercial buildings (office, retail, industrial, medical), and homeowner's associations.
Key Responsibilities as a REMOTE Customer Service Representative :
Manage inbound and outbound calls, chats, and emails with professionalism
Address and resolve customer inquiries and requests promptly
Provide effective solutions and follow-up as needed
Accurately document all interactions and decisions in our systems
Collaborate with team members to enhance the customer experience
Develop a comprehensive understanding of company policies and procedures.
Serve as the primary representative for client interactions
This is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day.