Cognizant in Mexico is seeking a Backoffice Helpdesk Specialist to support a integral function in a high-tech environment.
The role requires clear English communication, handling complex inquiries, and contributing to improved helpdesk workflows in a hybrid work model.You will log, track, and resolve tickets end-to-end, document case histories, and collaborate with cross-functional teams to ensure timely and accurate responses while maintaining high standards of data protection.
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📌 Global Helpdesk Team Lead - Hybrid Tech Support (Jalisco)
🏢 Cognizant
📍 Jalisco
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