Job Title: - Bilingual Patient Care Coordinator

Position type: Part-Time

Working hours: Tuesday - 09:00 AM to 03:00 PM

Wednesday 09:45 AM - 06:45 PM

Thursday- 09:00 AM to 03:00 PM Central Daylight Time

Salary rate: $6-$7/hour

Key Responsibilities:
- Manage insurance prior authorizations from submission through approval, including tracking, follow-ups, and complex reconstructive cases.
- Verify insurance eligibility, out-of-network benefits, procedure codes, and coverage requirements to ensure accurate patient and billing workflows.
- Manage appointment scheduling, patient records, and administrative tasks within ModMed EMR, ensuring accurate documentation and timely follow-ups.
- Provide virtual clinical documentation support during patient visits, assisting the physician in real time by entering relevant patient information, clinical notes, and visit details directly into ModMed.
- Handle incoming and rollover calls, patient inquiries, insurance-related concerns, and appointment requests in both English and Spanish.




- Provide backup virtual receptionist and front-office support, including appointment coordination, patient communication, and appropriate routing of post-procedure concerns.
- Educate patients about available aesthetic treatments, skincare products, HydraFacial, Fem Power, wellness services, and other practice offerings.
- Support patient engagement, lead conversion, and appointment bookings by identifying appropriate opportunities to promote services while maintaining a patient-centered approach.
- Collaborate with physicians, clinical staff, and administrative teams to ensure accurate documentation, efficient workflows, and continuity of patient care.

Requirements
- At least 1 year of healthcare administrative or any similar role experience.
- Fluent in English and Spanish, including the ability to communicate medical information and terminology effectively.
- Direct experience with ModMed EMR is required.
- Strong experience with insurance pr

📌 Bilingual Patient Care Coordinator (México)
🏢 Winning Assistants
📍 México