• Monitoring and maintenance in daily basis customer portals updated
• Keep continuosly customer communication
• Provide shipping plan
• Creation and monitoring spot sales orders
• Responsible for ASN activity, send, track and acceptance of them
• Responsible for samples shipments operation
• Responsible to maintain customer and supplier OTD according KPIs objectives
• Responsible to request production schedule adjustment in order to achieve customer requirements fluctuations
• Responsible to keep updated in daily basis the "Criticos" report
• Keep finish goods inventory level according company objectives
• Maintain customer contact list updated
• Managing of finish goods cycle counts with accuracy of 99.9%
• Manage customer packaging
• Responsible to supply raw materials tracking and checking the MRP runs evaluating right data
• Ensure suppliers assigned to his / her account do shipments on time according release
• Responsible of send release to suppliers in weekly basis needed to complete the production plan using SAP
• Daily tracking visual reorder (VRO) to detect deviations and give proposals to fix them focus on customer protection
• For local suppliers ensure suppler issue delivery notes or remissions with proper consecutive numbers or identificacion id
• Address and analyze premium freight situation before authorize using RFE format
• Update supplier list
• Responsible to track the cycle counts schedule assigned to ensure and accuracy of at least 99%
• Responsible for impo expo and logistics for raw material and finished goods
• Get form supplier all paperwork related for customs clearance
• Be main contact with brokers and forwarders to ensure all merchandise arrive on time at low cost possible
• Maintain update all records necessary for international trade guide lines compliance
• Billing documents validation regarding raw material transportation and broker services
• Has the authority to st
📌 Customer Service (Santiago de Querétaro)
🏢 Freudenberg Group
📍 Santiago de Querétaro
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