Customer Service Coordinator – OEM Accounts (Ciudad Apodaca)

Customer Service Coordinator – OEM Accounts (Ciudad Apodaca)

13 oct
|
BREMBO
|
Ciudad Apodaca

13 oct

BREMBO

Ciudad Apodaca

?️ We're Hiring | Join the Brembo Team ?

At Brembo Apodaca, we're looking for an experienced professional to join our team as:
? CUSTOMER SERVICE COORDINATOR – OEM ACCOUNTS

Are you passionate about the automotive industry, customer satisfaction, and team leadership? This opportunity might be for you

? Your Challenge
Lead and coordinate our Customer Service team, ensuring effective demand management, on-time deliveries, and strong relationships with major OEM customers such as Ford, GM, VW, Toyota, BMW, Stellantis, and others.

? Key Responsibilities:
• Lead, coach, and develop the Customer Service Representative (CSR) team.
• Oversee customer demand, order management, and delivery performance.
• Monitor shipments, identify potential risks, and manage customer escalations.
• Ensure accurate execution of EDI, ASN, ERP transactions, and OEM customer portals.
• Collaborate with Planning, Production, Logistics, Quality, and Finance teams.




• Drive continuous improvement in customer service processes and operational performance.

•
? What We're Looking For:
✅ Experience in Customer Service within the automotive industry (OEM/Tier 1).
✅ Proven team leadership and coordination skills.
✅ Knowledge of EDI, ASN, ERP systems, and automotive customer portals.
✅ Experience in demand management, order fulfillment, delivery tracking, and escalation management.
✅ Strong communication, analytical, problem-solving, and organizational skills.

? Location: Apodaca, Reciente León, Mexico.

? Interested in taking the next step in your career?
Send your resume to [email protected] with the subject line: Customer Service Coordinator.

? Join a global company driven by innovation, teamwork, and excellence. Be part of the Brembo journey
Brembo #WeAreHiring #CustomerService #AutomotiveIndustry #OEM #SupplyChain #Leadership #JobOpportunity #Apodaca #NuevoLeon

📌 Customer Service Coordinator – OEM Accounts (Ciudad Apodaca)
🏢 BREMBO
📍 Ciudad Apodaca

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