Job description:

Job Description Wipro Limited is a leading integral information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
We are looking for your talent to join one of our projects as a NPI Program Manager / Product Operations Program Manager:
Technical Program Managers (TPMs) / Program Managers with strong experience in New
Product Introduction (NPI), SKU/Product Lifecycle Management, Supply Chain Operations,
Data Governance, and Cross-functional Program Management.
This position belongs to the BPS (Business Process Solutions) area of the company
Key Responsibilities:



• Drive end-to-end SKU and product launch programs.
• Coordinate across Product, Engineering, Supply Chain, Operations, Data, and
Business teams.
• Manage stakeholder communications, dependencies, risks, timelines, and
governance.
• Support SKU automation initiatives and help streamline fragmented product-data
processes.
• Lead program reviews, reporting, and executive stakeholder updates.
• Ensure launch readiness, process compliance, and operational excellence.

͏ • Deliver excellent customer service through effective diagnosis and troubleshooting of client queries• Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
• Assist clients with navigating around product menus and facilitate better understanding of product features
• Troubleshoot all client queries in a user-friendly, courteous and professional ma

📌 NPI Program Manager (Guadalajara)
🏢 Wipro
📍 Guadalajara