KEA's vision is to create a better everyday life for the majority of people. We do this by offering a wide range of well-designed, functional home products at such low prices that as many people as possible have access to them.
We are determined to bring a little bit of Sweden to Mexico.
Job Description
I support my manager to fulfil the purpose of our function and the development of the IKEA business in the respective area of responsibility. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return again and again. I am line responsible during the work shift when the manager of the area is not present. I lead by example, but do not have any direct reports or conduct development talks. I spend at least 80% of my working time on the floor, listening, acting, helping and supporting customers and co-workers.
Qualifications
Motivation:
• I am motivated and inspired by the IKEA values.
• I am sales-driven and passionate about food and people.
• I am service-minded and always keep the customer in focus.
• I am driven to meet and exceed my goals.
• I get as much out of helping my team achieve and develop as I do out of my own achievements.
• I am curious and eager to learn more in order to grow both the business and as a person. I share my knowledge with other colleagues.
• I enjoy working in a vibrant retail environment.
• I am interested in people’s everyday life at home and in home furnishings.
Knowledge:
• Experience of working in vibrant retail environment with proven track record.
• Experience of serving customers.
• Experience of working with an KPI-driven action plan.
• IKEA sales experience and knowledge of IKEA merchandising techniques.
• Experience of supervising and working in a team.
• Experience of developing action plans.
• Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our busine
📌 Food & Beverage Team Leader (Ciudad de México)
🏢 Ikano-Retail
📍 Ciudad de México
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