Enterprise Ops associate | Nightshift- Weekend (Ciudad de México)

Enterprise Ops associate | Nightshift- Weekend (Ciudad de México)

13 oct
|
Rapido Solutions Group
|
Ciudad de México

13 oct

Rapido Solutions Group

Ciudad de México

At
Rapido Solutions Group , we connect fast-growing U.S. companies with top general talent. From
Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.
We value
diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be
the best place to work , offering wellbeing programs, social initiatives, and real career growth.
Location:
Guadalajara
Schedule:
Wednesday - Thursday 23:00 - 7:00 Saturday - Sunday 02:00 - 14:00
Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
4% saving fund
English Level:
B2 Intermediate
Salary : $15,000 mxn gross The Enterprise Operations Associate will be part of a high performing team, working in lockstep with their Carrier Sales team to manage freight movement and providing operational support to team.
Primary Responsibilities
Foster positive carrier relationships operationally by working with carriers booked on loads by Carrier Sales.




Dispatch drivers and track and trace loads through life-cycle of shipment ensuring that customer deadlines are met. Communicate updates and issues to team members.
Work with carriers to identify and resolve issues. Escalate issues as appropriate.
Update company TMS with required documentation in a timely manner.
Ensure drivers are set-up to accept automated tracking software and that auto tracking is initiated.
Manage e-mail communication between account managers and carriers.
Review and reply to incoming emails from carriers, making sure to forward all necessary documents to imaging department for processing.
Review and register all requested accessorials in database for reimbursement.
Ensure boards are cleaned with complete and concise turnover documentation daily.
Additional duties and projects as assigned.
Assist in the identification and execution of process improvement initiatives.
Qualifications
Prefer college degree or 1 year of applicable carrier sales / fr

📌 Enterprise Ops associate | Nightshift- Weekend (Ciudad de México)
🏢 Rapido Solutions Group
📍 Ciudad de México

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