Job Title: INCIDENT MANAGER L1
City: Mexico
State/Province: Mexico
Posting Start Date: 10/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
For additional information, visit us at www.wipro.com.
Primary Skill
Minimum 5 to 8+ years in major incident management, technology operations, command center operations, crisis communications, service operations, planned event coordination, process management or project coordination.
Secondary Skill
ITSM Operations, Command Center Operations, Planned Event Coordination, Stakeholder Communications, Runbook Documentation, Regulatory Evidence Management, and Shift Leadership.
Mandatory Skills: ITIL Incident Mgmt.
Experience: 3-5 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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📌 INCIDENT MANAGER (México)
🏢 Wipro
📍 México