13 oct
|
The Law Brothers
|
Guadalajara
13 oct
The Law Brothers
Guadalajara
Law Brothers is one of Southern California's fastest-growing plaintiff personal injury firms. From our Beverly Hills headquarters, we represent injured clients and their families across California and Illinois in auto collisions, premises liability, wrongful death, and elder abuse and nursing home neglect. Our attorneys have recovered $500 million for clients, and our brand is one of the most recognized in California personal injury advertising — meaning a steady pipeline of cases and no shortage of meaningful work.
You'll work alongside a collaborative, client-focused team that takes real pride in doing right by the people we represent — grounded in the values that built this firm: excellence, teamwork, and integrity.
The Opportunity
Our firm is looking for a Referral Specialist to join our team. This role is essential in managing and coordinating cases that are referred to outside attorneys, ensuring seamless communication and follow-up. The adecuado candidate is detail-oriented, highly organized, and possesses strong customer service and phone communication skills.
Accountable For
- Manage and oversee cases that are referred out to external law firms,
ensuring all necessary documentation and information are properly transferred.
- Maintain regular communication with outside attorneys’ offices to track case progress and ensure follow-ups are completed.
- Review, prepare, and send referral agreements, case summaries, and other necessary legal documents.
- Maintain detailed and accurate records of all referrals, communications, and case progress in the firm’s case management system.
- Handle any concerns or questions from clients regarding their referred cases in a professional and empathetic manner.
Qualifications:
- Minimum of 1-2 years in a customer service, legal support, or administrative role
- Strong verbal and written communication skills, with the ability to handle high-volume phone interactions professionally.
- Strong ability to prioritize tasks, follow up on multiple cases, and maintain accurate records.
- A client-focused, proactive, and professional approach to handling communications.
Job Type: Full-time Pay: $184.78 - $228.80 per hour
Work Location: Remote
📌 Referral Specialist (Guadalajara)
🏢 The Law Brothers
📍 Guadalajara