We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

Their goal is to provide property owners a stress-free experience through superb communication and excellent management and leasing services. We manage traditional long-term rental properties, commercial buildings (office, retail, industrial, medical), and homeowner's associations.

Key Responsibilities as a REMOTE Customer Service Representative:

- Manage inbound and outbound calls, chats, and emails with professionalism
- Address and resolve customer inquiries and requests promptly
- Provide effective solutions and follow-up as needed
- Accurately document all interactions and decisions in our systems




- Collaborate with team members to enhance the customer experience
- Develop a comprehensive understanding of company policies and procedures.
- Serve as the primary representative for client interactions

This is a remote position, in case you get selected you'll need to visit our offices in CDMX or GDL on the first day.

- Law benefits
- Computer equipment (Laptop, Monitor, and Headset)
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
- Remote Work

After the first 3 months, we add the following:

- Minor medical insurance
- Food vouchers (10% of the gross salary).
- Restaurant tickets of $2,069
- Saving fund (8% of the gross salary).
- Life insurance

Schedule:

Monday to Friday

- Standard time: 8:30 - 17:00 Mexico City time
- Daylight saving: 7:30 - 16:00 Mexico City time

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📌 Customer Service Representative - Remote (Centro)
🏢 Gordian Staffing Careers
📍 Centro