Boldr is seeking a Team Captain to oversee day-to-day team management, escalating issues beyond agent authority, and collaborating with the Client Experience Manager and People Manager to spot growth opportunities. The role centers on people and performance quality management, aiming to meet client KPIs and sustain service levels.
You will drive coaching, performance reviews, and cross-functional coordination while reinforcing Boldr values of authenticity, curiosity, and dynamism.
#J-18808-Ljbffr
📌 Client Experience Team Lead (México)
🏢 Boldr
📍 México
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.