Kohler Co. in Juarez, Mexico seeks a Customer-focused Contact Center Associate to deliver Tier 1 Hire-to-Retire support via ServiceNow/myHR, phone, chat, and email.
You will handle multi-channel inquiries with accuracy, empathy, and timely resolution, while adhering to SLA requirements and data privacy standards. The role requires 2–4 years in a contact center or HR service environment, a Bachelor’s in HR or related field, and experience with ServiceNow, Workday, and MyHR tools.
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📌 HR Service Desk - Tier 1 Support (Hybrid, Juárez) (Benito Juárez)
🏢 Kohler
📍 Benito Juárez
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