Job Summary: We are seeking a proactive and detail-oriented Collections Analyst to support our North America business.
In this role, you will manage a portfolio of credit customers, drive timely collection of outstanding invoices, and maintain strong relationships with both internal stakeholders and external customers.
You will partner closely with Finance, Sales, Credit, Cash open dispute cases and escalate complex matters when needed, serving as a first escalation point for Associate-level team members.
Review sales orders on hold, support month-end close activities, prepare SOX and audit evidence, and contribute to process reviews related to customer credit-line management.
Preferred Experience / Skills: 2–5 years of relevant experience in collections, accounts receivable, credit, cash application, or a related finance function.
Secondary studies or a bachelor's degree in Finance, Economics, Accounting, or a related discipline is preferred.




Experience supporting customers or operations in North America is an advantage.
Strong English verbal and written communication skills; additional language skills are a plus, depending on business needs.
Ability to build effective, professional relationships with external customers and cross-functional internal partners.
Familiarity with managing customers who purchase on credit, including payment terms, credit exposure, and collection follow-up.
Basic knowledge of ERP systems such as Oracle or SAP is preferred.
Proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint.
Strong analytical, research, problem-solving, and organizational skills, with close attention to detail and a continuous-improvement mindset.

📌 Credit Collections Analyst (Santiago de Querétaro)
🏢 Flowserve
📍 Santiago de Querétaro