13 oct
|
Four Seasons Hotels And Resorts
|
Baja California Sur
13 oct
Four Seasons Hotels And Resorts
Baja California Sur
About Four Seasons: Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: On the stunning southern coast of Mexico's Baja peninsula, experience Cabo's Golden Corridor with Mexican chic and a cool Mediterranean vibe.
In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout.
Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons "familia."
Be a part of something truly special!
Join the team of Four Seasons Cabo Del Sol as Concierge Assistant Manager .
This expansive property will include 96 beautifully appointed guestrooms and 61 Residences,
centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean.
Amenities will include three restaurants, three resort pools, an open-air fitness center, Spa resolve guest complaints; assist guests with all inquiries related to hotel services, operating hours, key hotel personnel, internal events, directions, etc.
Ensure the Concierge team responds to all guest requests accurately and promptly, making recommendations based on local knowledge and hotel practices Ensure Concierge staff stay updated on activities available at the hotel and in the destination, and maintain close relationships with providers and recommended restaurants Guarantee that information shared with guests (activity brochures, restaurant lists, points of interest, etc.) is kept up to date Ensure that recommended providers and restaurants comply with applicable regulations and quality standards through audits Work closely with reception, reservations, doormen, bell staff, and valet parking to ensure smooth handling of guest arrivals and departures Review arrivals three days in advance in detail; if guests lack information, instruct the assigned Concierge to make contact Review next-day arrivals, ensuring follow-up was conducted during the three days after the initial review; if a guest has not responded, make a final courtesy call Assign guests to each Concierge by arrival date to ensure proactive follow-up on requests Review last-minute arrivals with GRS (those booked less than 15 days in advance) and assign a Concierge Attend operational meetings What to Expect: Be part of a caring team with a family spirit Have opportunities to build a successful career with integral potential Work in a diverse and challenging environment and engage with the leadership team Be recognized for your accomplishments About Four Seasons Hotels
📌 Concierge Assistant Manager (Baja California Sur)
🏢 Four Seasons Hotels And Resorts
📍 Baja California Sur