Senior Sales Manager — Client Advisors

Luxury Watch Auctions

We’re looking for a Senior Sales Manager who can build, coach, and lead a high-performing Client Advisor team in the luxury watch auction industry.

This is a hands-on leadership role for someone with a proven record of driving sales, improving conversion, and developing strong salespeople. You must be comfortable joining difficult calls, have extensive watch industry knowledge/experience, identify why opportunities stall, and hold your team accountable for results.

Our Client Advisors help watch owners navigate the auction process. You will ensure they earn client trust, communicate confidently, and move qualified opportunities forward with urgency and sound judgment.

What You’ll Own

- Sales performance: Set individual and team targets, manage pipelines, and improve conversion from initial contact through seller commitment.
- Hands-on coaching: Review calls and written conversations, identify performance gaps, and coach advisors on discovery, objection handling, negotiation, and closing.
- Outbound execution: Establish disciplined cold calling, prospecting, lead reactivation, and repeat-client outreach.
- High-value relationships: Support advisors in conversations with collectors, experienced sellers, and clients considering significant transactions.
- Pipeline accountability: Ensure accurate CRM records, clear next steps, and consistent follow-up on qualified opportunities.
- Forecasting: Deliver realistic forecasts, explain performance gaps, and implement specific actions to improve results.
- Hiring and development: Recruit strong advisors, strengthen onboarding, and address underperformance promptly.
- Cross-functional coordination: Work with Listings, Auctions, Operations, and Customer Support to deliver a reliable client experience.
- Client expectations: Ensure advisors explain the auction process accurately and set realistic expectations.

Required Experience

- 4+ years in sales, including 3+ years directly managing sales teams with measurable individual and team targets.




- A proven history of improving revenue, conversion, productivity, or client retention.
- Strong experience in phone-based sales, outbound prospecting, cold calling, and consultative selling.
- Experience managing high-value transactions and relationship-driven sales.
- Demonstrated ability to personally handle objections, negotiate, and close.
- Strong command of CRM systems, pipeline management, forecasting, and sales reporting.
- Experience hiring, coaching, and developing salespeople, including managing performance issues.
- Excellent spoken and written English.
- Willingness to develop deep knowledge of luxury watch brands, references, condition considerations, and auction dynamics.
- MUST know about watches and the luxury watch industry

Experience in luxury watches, auctions, fine jewelry, automotive, or other high-value sales is strongly preferred. We also value leaders who have grown sales for smaller or emerging businesses and built effective processes with limited resources.

Who Will Thrive Here

You are commercially minded, direct, and comfortable owning results. You can explain what your team achieved, what you personally changed, and how you measured the improvement.

You know when to coach, when to step into a deal, and when to raise expectations. You bring structure, maintain urgency, and understand that client trust drives long-term sales performance.

How to Apply

Submit your résumé and a summary of:

- The largest sales team you have directly managed.
- Your team’s targets and results against those targets.
- One measurable improvement you drove in conversion, revenue, or productivity.
- Your experience with outbound sales and high-value client relationships.

We want to understand the results you delivered and how you helped your team achieve them.

Sueldo: $35,000.00 - $45,000.00 al mes

Beneficios:

- Protegido de gastos médicos
- Trabajo desde casa
- Vales de despensa

Pregunta(s) de postulación:

- ¿Qué tanto conoces sobre la industria de la relojería de alta gama?

Experiencia:

- sales management: 4 años (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo remoto

📌 Senior Sales Manager - Client Advisors (México)
🏢 ILNIA SOLUCIONES
📍 México