Due to our exponential growth in our Shared Services Center, we are looking for our next talented:EL Accounts Receivable Specialist - ECSGeneral DescriptionThe Accounts Receivable Specialist playsan important rolein the overall success and health of thefactoringportfolio.
The specialist works as part of a team in a fast-paced high-impact environment.
The Specialist works toestablishcontact with past due customers and resolve delinquencyin a timely mannerthrough providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company.TheA/R Specialistconsistentlydemonstratesa positive and hardworking attitude, a continuous commitment to personal, organizational and process improvement and to build strong partnerships, one employee and one customer at a time, and by workingin accordance withELCOACH Teamcore values.Duties and ResponsibilitiesActively engage in scheduling,planningandfacilitatingan effective one-on-one with my leader on a weekly or bi-weekly basis.ProactivelyutilizeCall Copyada performance review tool toseekand engage feedback from my leader.Must be able to handle collection calls and /or correspondence in a fast-paced goal-oriented department.Expectation is 25 outbound calls to customers each day.Documentscredit and collections activity for assigned accounts.Provide customer serviceregardingcollection issues such as refunds, adjustments, resolve discrepancies, overpaymentsetc.Accountable for reducing delinquency for assigned accounts.Must havegood communicationskills and follow up effectively withaccount managers,leadership,



and/ orcustomers to build solid relationships.Meets defined department goals and activity metrics.Analyze problems with a solution-oriented mindsetYouare responsible foryour book of business andrequiredto make business critical decisionsAble to schedule the day's workload and hold oneself accountable to their actionsPositive mindset at the beginning of each dayWilling to learn their part of the entire process and understand how theyimpactbusiness on a day-to-day basisThe Accounts Receivable Specialist position functions by providing high level customer service to England Logistics' customers.This position requires the A/R Specialist to have a business owner mindset.
Job expectations are as follows:25 outbound calls to customers per dayResolution of any discrepancies on the customer's accountReducing the number of customers past due by 60+ daysResolving short-paid/over-paid invoices with customerBuild relationships customers and account managersQualifications / SkillsAbility to quickly learn software systems.Proficiency in Microsoft Office.Able to prioritize and manage multiple responsibilities.Excellent verbal and written communication skillsWork as a member of a team with peers and leadership within the organizationPrior A/R experience is a plus, but not at allrequiredSelf-AccountabilityWork experience RequirementsPrior business to business customer service experienceComputer proficient and a working knowledge of Microsoft Office productsAbility to multitask and prioritize competing agendasAbility to self-manage and be proactiveEducation, experience, and Licensing requirementsHigh school diploma or similar.BilingualWorking relationshipsCredit, collections, operations and various internal departmentsPhysical DemandsExtended periods sittingExtended periods working at a computer#J-*****-Ljbffr

📌 Mex - Factoring El Accounts Receivable Specialist Ecs (Santiago de Querétaro)
🏢 CR England
📍 Santiago de Querétaro