Resolv General is seeking an experienced Team Lead to join our fully remote healthcare customer experience operation supporting a US-based program. You will lead, coach, and motivate a team of customer experience representatives, ensuring productivity, quality, and strong customer focus while working US business hours in a Mexican remote setting.
The role requires bilingual English/Spanish communication, experience in BPO/Healthcare CX, and the ability to work independently in a fast-paced
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📌 Remote Healthcare CX Team Lead - Bilingual (English/Spanish) (Colón)
🏢 Resolv.Global
📍 Colón
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