Be the Person Who Keeps Everything Moving At Anchor Co-Living , great operations often happen quietly.
A referral moves forward. An authorization gets renewed. Documentation is where it needs to be. A housing partner gets paid. Reports go out on time. And when something isn't working, someone notices before it becomes a bigger problem.
We're looking for an Administrative Operations & Compliance Coordinator who loves bringing order to moving pieces and making sure nothing falls through the cracks.
You’ll sit at the center of Anchor’s day-to-day operations, supporting our CalAIM programs across referrals, authorizations, billing, EHR workflows, audits, reporting, onboarding, and housing partnerships.
If you're organized, proactive, comfortable with healthcare operations, and naturally think, "What's next, what's missing, and who needs to follow up?" -- this may be the role for you.
What You’ll Own Reporting & Operational Monitoring Prepare daily census and monitor occupancy trends
Complete required operational reports accurately and on time
Pull EHR data for monthly reviews and special reporting
Maintain accurate trackers and identify trends requiring follow-up
EHR, Documentation & Audit Readiness Monitor adherence to established EHR workflows
Track missing or incomplete documentation
Coordinate audit preparation and maintain organized records
Help staff resolve routine EHR and operational workflow questions
Identify recurring issues and elevate when appropriate
Referrals, Intake & Onboarding Coordinate the day-to-day referral-to-intake process
Track referrals, missing information, and bottlenecks




Support onboarding of new MCPs and services
Maintain implementation checklists and follow up on outstanding requirements
Claims, Authorizations & Billing Track claims, payments, authorizations, and denials
Coordinate routine follow-up on outstanding items
Maintain accurate denial and billing trackers
Identify unusual trends or discrepancies and elevate them for review
Housing Partner Program Coordinate onboarding and orientation for housing partners
Collect occupancy updates and required documentation
Enter partner encounter notes into the EHR
Track and reconcile partner payments with Finance
Follow up on missing documentation, reporting, and payment issues
What We’re Looking For
CalAIM knowledge isn’t optional for this role. We need someone who understands the environment we’re operating in and can confidently support the workflows behind these services- someone who is constantly looking for better ways to do things and has an AI-forward mindset.
You should bring:
Knowledge of and hands‑on experience working with CalAIM programs and requirements
Experience in healthcare operations, managed care, care coordination operations, housing services, or a related environment
Experience working with EHR systems
Familiarity with referrals, authorizations, claims,



billing, and healthcare documentation workflows
Strong Excel/Google Sheets and operational tracking skills
Exceptional organization, accuracy, and follow-through
Ability to manage multiple recurring deadlines and priorities
Strong written and verbal communication
Ability to identify patterns, discrepancies, and process breakdowns
Good judgment about what you can resolve independently and what needs escalation
Most importantly, you’re someone who takes ownership . You don't just identify that something is missing -- you follow it until it’s resolved.
What Success Looks Like You’ll know you’re succeeding when reports are accurate and on time, referrals keep moving, authorizations don't unexpectedly lapse, EHR documentation is complete, audits don't create panic, billing issues are visible and tracked, and housing partners have the support they need.
In other words:
Leadership shouldn't have to ask, "Whatever happened with that?"
You've already tracked it.
Why Anchor Co-Living? At Anchor, operations directly support the work happening across healthcare, housing, and member services .
Behind every referral, authorization, claim, census report, and housing placement is a person depending on the system to work the way it's supposed to.
That’s why this role matters.
We’re looking for someone who doesn’t just want to complete tasks. We want someone who takes pride in creating clarity, consistency, accountability, and follow-through .
If that's how you operate, we'd love to hear from you.

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📌 Administrative Operations & Compliance Coordinator (Nezahualcóyotl)
🏢 Anchor Co-Living
📍 Nezahualcóyotl