Mondelez México is seeking a specialist in service operations within our General Business Services to ensure SLAs are met and drive standardization of processes. You will co-own SOP development, support training materials, and advise on improvements while aligning with Mondelēz policies and data protection rules.
You will contribute to exception analysis and continuous improvement, leveraging your knowledge of shared services and process design to simplify workflows and empower the team to
📌 Especialista en Educación y Capacitación y Mejora de Procesos (Ecatepec de Morelos)
🏢 Mondelez International
📍 Ecatepec de Morelos
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