Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 30+ of the nation's most investable markets and with over 15k homes under management, Evernest is recognized as one of the largest single-family and small multi-family brokers and property management companies in the country.
We’re on a mission to build something great. Our goal is to manage 25,000 homes by 2030. It’s an exciting journey but we can’t do it alone. Evernest is looking for driven individuals who share our vision and are committed to our goals, core values and want to build a better future for our clients and the communities we serve.
In Evernest, our core focus is to develop people personally and professionally. If your goal is to work from home, grow and become the best version of yourself this is the perfect opportunity for you
We are committed to creating a positive and welcoming environment for our customers.
If you are a motivated and skilled communicator who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
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POSITION OVERVIEW
Join our team as a Resident Services Coordinator We're seeking a skilled communicator passionate about customer service to build and maintain great relationships with our residents.
You'll be the go-to point of contact for our residents collaborating with our other departments to help deliver a great customer experience. Excellent communication and interpersonal skills are a must, as well as dedication to providing top-notch customer service and getting great results.
RESPONSIBILITIES
Resident Communication: oversee all resident communication efforts, including managing rent delinquency cases, renewals, and other resident-related concerns across the designated portfolios.
As the main point of contact for residents, your role is to respond promptly to their inquiries, complaints, an