DiDi General Inc. is seeking a Customer Experience Coordinator to leverage social media listening and insights to protect brand health and guide decision-makers across Marketing, Risk, and Legal.
The role combines data analysis, light user research, and AI-enabled workflows to scale insights in a fast-paced, multicultural environment.
You will work across platforms and collaborate with teams globally to translate data into actionable improvements of the user journey and experience.
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📌 Senior Social Media Insights Analyst - Cx & Ai (Xico)
🏢 Didi Global
📍 Xico
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