TigerConnect seeks a seasoned Customer Operations Manager to optimize our customer success systems and programs. You will build automated workflows in Gainsight, define health scores, and create scalable playbooks to proactively identify risk and opportunities.
You will collaborate with Product, Marketing, Sales, and Revenue Operations to drive efficiency and measurable outcomes. You’ll also lead AI-assisted analytics, develop KPI dashboards, and mentor CS teams on best practices, ensuring
📌 Customer Operations Lead (Ciudad de México)
🏢 Tigerconnect
📍 Ciudad de México
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