If you’re looking for a career where you can make a real impression, join our Integral Capability Network - HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Site Reliability Engineer
Role purpose
Ensure that HSBC’s technology platforms and services are stable, resilient, secure, scalable and highly available, both during normal operations and when incidents or disruptions occur.

Main activities:
- Maintain service reliability, meeting availability, performance and recovery objectives.
- Prevent and resolve incidents, identify root causes and implement permanent improvements.
- Automate build, testing and deployment processes to reduce manual errors and differences between environments.
- Prepare infrastructure for growth, considering capacity, workload, performance, security and resilience.
- Reduce technical debt and repetitive operational work (TOIL) through continuous improvement and automation.
- Own services end to end, from development through to production support.
- Promote Agile,



DevSecOps and continuous delivery practices, using small, frequent and low-risk changes.
- Lead post-incident reviews (PIRs), continuity exercises and disaster-recovery activities, ensuring that lessons learned are applied.
- Provide technical expertise and guidance to other teams, helping them adopt reusable and effective solutions.

Requirements
- Experience as a Site Reliability Engineer and Devops
- Experience in programming, CI/CD, Production Support, Cloud Technologies, Docker, Kubernetes, Jenkins, Github, Splunk, Data dog, App Dinamycs, infrastructure and troubleshooting)
- An operational mindset, taking ownership of production services and prioritising resilience.
- A bias towards action, making evidence-based decisions and delivering them to completion.
- Strong collaboration skills, working beyond your own specialism and focusing on the best outcome for the team.
- Technical leadership and commun

📌 Site Reliability Engineer (Veracruz)
🏢 HSBC Global Services
📍 Veracruz