We're seeking an experienced Field Service Engineer with 5+ years of hands-on expertise servicing SCIEX and Waters mass spec systems, including TOF instrumentation, to provide remote and on-site support to biotech, pharma, chemical, and environmental labs across the region.
Deliver expert remote and on-site technical support for LC-MS and GC-MS instrumentation, with a primary focus on SCIEX and Waters mass spec and TOF systems, ensuring maximum performance and uptime.
~ Diagnose and troubleshoot hardware, software, and application-related issues across mass spec platforms, including SCIEX and Waters.
~ Perform preventative maintenance, repairs, and calibrations on SCIEX and Waters instrumentation to meet manufacturer specifications and regulatory standards.
~ Optimize instrument performance through advanced tuning, method troubleshooting, and workflow improvements on SCIEX and Waters platforms.
~ Provide technical training and guidance to laboratory personnel on instrument operation, maintenance, and best practices.
~ Maintain accurate service logs, compliance records,



and documentation of all service activities.
~ Serve as a brand ambassador, representing EquipNet's technical expertise and commitment to client success.
~ Partner with engineering, customer service, and technical support teams to expedite resolution of complex, high-stakes issues.
~5+ years of hands-on field service experience with SCIEX and Waters mass spectrometry systems, including TOF instrumentation, required.
~ Advanced expertise in LC-MS and GC-MS systems: hardware troubleshooting, maintenance, and software configuration.
~ Strong familiarity with chromatography data systems (CDS) and mass spectrometry software, particularly SCIEX and Waters platforms (e.g., Ability to work independently in client environments while maintaining a professional, service-oriented approach.
~ Must be local to Cerritos, CA.
Associate's or Bachelor's degree in Analytical Chemistry, Engineering, Instrumentation, Biom

📌 Field Service Engineer (San Luis Potosí)
🏢 EquipNet
📍 San Luis Potosí