- 3 years of experience supporting Kronos/UKG Workforce Management applications.
- Strong functional knowledge of:
- UKG Pro WFM / Kronos Dimensions
- Timekeeping
- Scheduling
- Absence Management
- Workforce Analytics
- Time Clock Administration
- Experience in application support or production support environments.
- Experience working directly with end users and business stakeholders.
- Strong troubleshooting and analytical skills.
- Knowledge of Incident, Problem, Service Request, and Change Management processes.
- Experience with ITSM platforms such as ServiceNow.
- Advanced English communication skills (written and verbal).
📌 Application Support Analyst (Ciudad de México)
🏢 Bull-It Solutions
📍 Ciudad de México
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