Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.

Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

Billing Specialist II – Accounts Receivable

We are looking for a Billing Specialist II to join our team and play a key role in ensuring accurate, timely, and efficient billing operations. This position is adecuado for an experienced billing or accounts receivable professional who is comfortable managing complex billing situations, resolving discrepancies, communicating with customers, and collaborating with internal teams.

The Billing Specialist II will also support process improvements and may provide guidance and training to junior team members.

What You’ll Do

Billing & Invoicing

- Prepare, generate, and review invoices accurately and within established deadlines.
- Ensure invoices contain the correct pricing, charges, discounts, taxes, payment terms, and supporting information.
- Process billing adjustments, special billing requests, credits, and other account changes.
- Investigate and resolve billing discrepancies and issues.
- Maintain accurate and up-to-date customer account information.

Accounts Receivable & Reconciliation

- Reconcile invoices, customer accounts, and billing records to ensure accuracy and consistency.
- Investigate discrepancies and work with internal teams to resolve billing and account-related issues.




- Review billing data to identify trends, recurring issues, and opportunities for process improvement.
- Support reporting and provide billing-related information to management as needed.

Customer Support

- Respond to customer questions and concerns regarding invoices, charges, payments, and account balances.
- Investigate and resolve billing disputes in a professional and timely manner.
- Clearly explain billing information and discrepancies to customers and internal stakeholders.
- Build and maintain positive relationships with key customers and internal partners.

Compliance & Quality

- Ensure billing activities follow company policies, established procedures, and applicable regulations.
- Conduct quality checks to identify and prevent billing errors.
- Maintain confidentiality and protect sensitive customer and financial information.
- Stay informed about relevant billing, accounting, and taxation requirements.

Collaboration & Process Improvement

- Partner with Finance, Accounting, Sales, Customer Service, and other departments to obtain accurate billing information and resolve issues.
- Identify opportunities to improve billing processes, reduce errors, and increase efficiency.
- Provide recommendations regarding billing systems, tools, and workflows when appropriate.

Training & Support

- Provide guidance, knowledge sharing, and training to junior billing team members when needed.
- Serve as a resource for more complex billing questions and processes.

What You’ll Bring

- Bachelor’s degree in Accounting, Finance, Business,



or a related field, or equivalent relevant work experience.
- 2+ years of experience in Accounts Receivable, Billing, Invoicing, or a related function.
- Experience handling billing discrepancies, adjustments, reconciliations, and customer billing inquiries.
- Understanding of basic accounting principles.
- Experience using billing, accounting, ERP, or financial systems.
- Proficiency with Microsoft Office, particularly Excel.
- Strong attention to detail and a high level of accuracy.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
- Ability to handle confidential financial and customer information with discretion.
- Experience mentoring, training, or supporting junior team members is a plus.
- Experience with collections software or enterprise resource planning (ERP) systems is a plus.
- Multilingual skills are a plus.

What We Offer We believe in supporting our employees with competitive benefits and programs designed to provide financial security, health coverage, and overall well-being.

Our benefits include:

✔Full statutory benefits

✔30 days of annual bonus (Aguinaldo)

✔Savings Fund (Fondo de Ahorro)

✔Grocery Vouchers (Vales de Despensa)

✔Major Medical Insurance

✔Minor Medical Insurance

✔Dental Insurance

✔Vision Plan

Why Join Us?

As a Billing Specialist II, you’ll have the opportunity to make a direct impact on our financial operations while developing your expertise in billing, accounts receivable, reconciliation, customer support, and process improvement.

If you are detail-oriented, analytical, customer-focused, and enjoy solving complex billing issues, we’d love to hear from you.

📌 Billing Specialist II - Accounts Receivable (Ciudad de México)
🏢 Solera
📍 Ciudad de México