Business Development Representative (BDR) – Automotive | Remote, Mexico

Hirably Staffing is hiring on behalf of our client, a company that provides business development and appointment-setting services to automotive dealerships in the U.S. As a BDR, you'll be the first point of contact for dealership customers: handling inbound leads, running high-volume outbound outreach, qualifying needs, and booking quality sales and service appointments.

COMPENSATION (choose your preferred scheme)

- Payroll: $19,900 – $23,900 MXN per month (gross), with all statutory benefits (prestaciones de ley)
- Direct Contractor: $25,000 – $30,000 MXN per month (net), 12 vacation days, 15 days of aguinaldo, and accounting support

WHAT YOU'LL DO

- Respond promptly to inbound inquiries via phone, email, and online chat, with the goal of booking qualified sales or service appointments
- Reach out proactively to prospective customers through outbound calls, texts, and emails, and nurture open leads
- Understand each customer's vehicle needs, budget, and timing through active listening and qualifying questions
- Schedule, confirm, and accurately log appointments with dealership sales and service teams
- Follow an approved call flow on every call: dealership branding, verifying customer details, identifying vehicle interest, and reconfirming appointment details
- Document 100% of customer interactions in the CRM in real time, with correct dispositions, notes, and follow-ups




- Handle objections and concerns with empathy and clarity
- Stay active and responsive in team Google Chats throughout your shift

KEY PERFORMANCE INDICATORS

- 120–150 outbound calls per day (15–19 calls per hour), depending on project
- Minimum 50 inbound leads or calls per day when assigned to inbound queues
- Target of 100 quality appointments per month (full-time)
- Strong show rates through accurate qualification and confirmation

WHAT WE'RE LOOKING FOR

- Advanced spoken English for live calls with U.S. customers
- Experience in sales, call center, BDC, or appointment setting (automotive is a plus)
- Ability to follow structured scripts and call flows
- Strong organization, attention to detail, and CRM discipline
- Ability to multitask across multiple systems (CRM, dialers, schedulers, messaging)
- Strong typing and computer navigation skills
- Ability to sustain performance in a high-volume environment
- Openness to coaching and quick adaptation to changing client guidelines

EQUIPMENT

- We provide the work equipment, including a dual-monitor setup
- You'll need a high-speed, stable internet connection

WHY THIS ROLE MATTERS

- You are the first impression of the dealership and a key driver of qualified showroom traffic. Your consistency, accuracy, and professionalism directly impact dealership revenue and customer experience.

📌 Business Development Representative (BDR) – Automotive | Remote, Mexico (México)
🏢 Hirably
📍 México