Travel Coordinator (Cancún)

Travel Coordinator (Cancún)

11 oct
|
ELife Transfer
|
Cancún

11 oct

ELife Transfer

Cancún

Elife is a global mobility and financial services platform delivering scalable, technology-driven solutions across transportation, payments, and partnership ecosystems. With a managed fleet model operated under direct control — covering driver onboarding, training, routing, and performance management — elife offers enterprise partners reliable, accountable, and standardised service delivery at scale. Elife is also a super app enabler, bringing mobility to the heart of neobanks and fintechs.

As Elife continues its general expansion, we are building a world-class partnerships team to accelerate strategic growth across key regions.

Vision:

Reliable ground transportation services globally with all types of vehicles.

Mission:

Empower high-quality local fleets

Corporate Culture:
- Team collaboration,
- Never "not my job", end-to-end ownership,
- Continuous learning and improvement,
- Hard-working and pragmatic,
- Don’t be a middleman,
- Result-driven

Key Responsibilities
- Execute daily operations, including:
- Trip allocation and dispatching
- Driver and fleet recruitment




- Ongoing driver/fleet follow-up and training
- Collecting and monitoring customer reviews
- Manage operational incidents in a timely and effective manner, ensuring minimal disruption to service
- Perform data analysis using Excel to support operational decisions
- Analyze performance trends and variations (MTD, MoM), identifying and reporting key deviations
- Monitor and evaluate key performance metrics, including:
- Customer reviews
- Driver activity and engagement
- Revenue and profitability
- Propose and implement improvement initiatives in collaboration with supervisors for assigned regions
- Work cross-functionally with Customer Service, Travel Consultants, and external vendors to ensure smooth operational execution
- Execute continuous improvement actions defined by the operations team

Qualifications
- Bachelor’s degree in Business, Operations, Engineering, or a related field
- 2–5 years o

📌 Travel Coordinator (Cancún)
🏢 ELife Transfer
📍 Cancún

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