EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Lead Business Analyst to drive end-to-end requirements and delivery support for a cross-functional software development team. You will align business and technical stakeholders, guide UAT and release readiness, and ensure high-quality traceability from discovery through deployment.

Responsibilities

- Lead requirements elicitation to capture business and functional needs
- Define success criteria and acceptance criteria for initiatives
- Document current-state and future-state workflows, processes, and system needs
- Translate business needs into clear requirements for technical teams
- Coordinate stakeholders and run sessions to clarify scope, feedback, and expectations
- Track delivery progress, KPIs, risks, dependencies, and action items
- Plan and facilitate UAT, document results, and obtain business sign-off before release
- Maintain requirements traceability through design, development, testing, and deployment
- Validate requirements implementation and resolve ambiguities with teams
- Produce user-facing documentation for new functionality and process changes
- Capture lessons learned and recommend process improvements




- Collaborate across shifted hours up to 2 PM CST

Requirements

- 5+ years of business analysis experience on software development projects
- Advanced stakeholder management experience across business, product, and technical groups
- Strong requirements lifecycle management skills including traceability and validation
- Strong data analysis skills to define and report KPIs and delivery metrics
- Agile or hybrid delivery experience with tools such as Jira and Confluence
- Strong documentation skills for requirements, process flows, user guides, and project artifacts
- Upper-Intermediate English (B2) proficiency for meetings, documentation, and stakeholder communication

Nice to have

- Business Analysis certification such as CBAP or PMI-PBA
- Project Management certification such as PMP or CSM
- Experience with enterprise-scale software products
- Experience with system integration or modernization initiatives
- Experience with change management frameworks and methodologies

We offer

- International projects with top brands
- Work with integral teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Lead Business Analyst (México)
🏢 Epam Systems
📍 México