EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java backend services ecosystem alongside another SRE and a backend engineering team. You will strengthen reliability, observability, and incident response practices.

Responsibilities

- Provide on-call support for Java backend identity services during business hours
- Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes
- Deploy patches to address issues in cloud infrastructure
- Improve reliability posture for key backend services through tangible changes
- Build metrics and dashboards to quickly assess overall platform health
- Monitor SLOs across services and submit code changes to improve SLOs as errors occur
- Create and refine runbooks for backend services to standardize operations and response

Requirements

- 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems




- 5+ years of experience with Amazon Web Services in production environments
- 3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production
- Leadership experience guiding on-call practices and operational improvements
- Strong project execution skills delivering reliability and observability enhancements
- Strong troubleshooting skills using logs and telemetry to find root causes
- Strong communication skills for clear and concise written incident updates
- Fast learning ability to absorb information quickly and apply it during on-call
- Upper-Intermediate English proficiency (B2)

Nice to have

- Kubernetes
- Terraform
- Apache Kafka
- Grafana
- New Relic

We offer

- International projects with top brands
- Work with integral teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Lead Site Reliability Engineer (México)
🏢 Epam Systems
📍 México