Remote – U.S. Company

Overview We are seeking a detail-oriented and dependable HR Generalist to support the Company’s day-to-day human resources operations. This role is responsible for maintaining employee records, supporting recruiting and onboarding, assisting with payroll and benefits administration, maintaining HR documentation, and supporting employees and managers with HR-related matters.

The adecuado candidate is a self-starter with strong written and verbal English and Spanish skills, excellent organizational abilities, strong attention to detail, and 2–5 years of hands-on Human Resources experience in a small or mid-sized company.

Core Responsibilities Human Resources Administration, Records, and Compliance

- Maintain accurate and up-to-date employee records and personnel files
- Manage employee onboarding and offboarding processes
- Maintain and update employee policies, procedures, forms, and other HR documentation
- Monitor compliance with applicable federal, state, and local employment requirements
- Maintain confidentiality of employee and Company information
- Track employee certifications, licenses, required training, and other employment-related requirements
- Support the consistent application of Company policies and procedures

Payroll, Benefits, and Employee Administration

- Ensure accurate and timely processing of employee payroll information
- Assist employees with questions regarding payroll, benefits, time off, and other HR-related matters
- Coordinate benefits administration, including enrollment, changes, and termination of coverage
- Maintain accurate records of paid time off (PTO), leave, and other employee benefits
- Manage employee changes, including new hires, terminations, compensation changes, and benefits updates

Recruiting and Onboarding

- Coordinate recruiting activities, including posting job openings, reviewing applications, scheduling interviews, and communicating with candidates




- Support managers throughout the hiring process and maintain organized candidate records
- Prepare offer letters, employment agreements, onboarding materials, and other new-hire forms
- Coordinate new-hire onboarding and ensure employees complete all required paperwork and training
- Ensure new employees are properly set up in applicable HR, payroll, and other Company systems

Employee Relations and Performance Management

- Serve as a point of contact for employees regarding HR policies, procedures, and general HR questions
- Support managers with employee performance issues, disciplinary matters, and documentation
- Support the employee performance review process and maintain appropriate records
- Help facilitate effective communication between employees and management
- Document employee complaints or concerns and escalate significant matters when appropriate

Requirements & Qualifications

- 2–5 years of hands-on Human Resources experience
- Ability to work U.S. ET hours from 8:00 AM – 5:00 PM, with a 1-hour lunch break, Monday through Friday
- Hands-on experience with Gusto or similar payroll/HR platforms
- Excellent written and verbal English and Spanish communication skills
- Experience supporting day-to-day human resources processes and employee administration
- Experience with employee onboarding, offboarding, personnel records, and HR documentation
- Experience supporting payroll and benefits administration
- Experience with recruiting, hiring, and maintaining employee policies
- Strong organizational and time-management skills
- High attention to detail and strong problem-solving skills
- Ability to work independently, manage recurring tasks, and meet deadlines
- Ability to maintain strict confidentiality when handling sensitive employee information

The role requires professional communication in English and Spanish and availability during agreed U.S. business hours.

If you are interested in this role, please send your CV in English. CVs submitted in another language will not be considered.

📌 Recursos Humanos - Operaciones (Bilingüe) (Monterrey)
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📍 Monterrey