We are looking for a reliable, organized, and professional Dispatcher / Office Assistant to join our team.
This is a remote position that involves communicating directly with customers, scheduling appointments, coordinating with technicians, and helping keep daily office operations organized.
Responsibilities
- Answer and make customer phone calls
- Schedule and confirm appointments
- Dispatch and communicate with technicians
- Provide excellent customer service
- Follow up with customers when needed
- Enter and update customer/job information
- Handle multiple tasks while staying organized
Requirements
- Excellent spoken and written English
- Strong communication and customer service skills
- Comfortable speaking with customers over the phone
- Reliable, responsible, and organized
- Able to multitask and work independently
- Must have a reliable computer and stable internet connection
- Comfortable learning and working with CRM/scheduling software
- Previous customer service, dispatching, or office experience is preferred
What We’re Looking For
Someone who is confident on the phone, learns quickly, has a positive attitude, and knows how to handle customers professionally. We are looking for someone dependable who wants to grow with our team.
To Apply
Please submit your resume along with a short introduction about yourself and any previous customer service, dispatching, or office experience.
Job Type: Full-time
Pay: $71.00 - $80.00 per hour
Expected hours: 55.0 per week
Work Location: Remote
📌 Remote Dispatch Position (México)
🏢 All Around Air Duct
📍 México
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