EPAM is a leading integral provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Senior Business Analyst to drive end-to-end requirements delivery, stakeholder alignment, and UAT coordination for a software product team. You will translate business needs into clear technical outcomes, track progress and quality, and help ensure smooth releases.

Responsibilities

- Elicit and document business and functional requirements with clear scope and outcomes
- Define success criteria and acceptance criteria for initiatives and releases
- Translate business needs into unambiguous requirements for technical teams
- Coordinate alignment across business, product, and engineering stakeholders
- Facilitate stakeholder sessions to gather feedback, clarify needs, and manage expectations
- Maintain requirements traceability across design, development, testing, and deployment
- Track KPIs, progress, risks, dependencies, and action items and report status updates
- Support project planning and delivery monitoring using agreed tools and artifacts
- Plan and coordinate UAT, including scenarios, schedules, and facilitation
- Document UAT results and secure business sign-off prior to go-live
- Validate post-deployment outcomes against agreed requirements and acceptance criteria
- Produce user-facing documentation for new features, workflows, and process changes




- Capture lessons learned and recommend improvements to analysis and delivery practices

Requirements

- 3+ years of business analysis experience on software development projects
- Proven stakeholder management experience across business, product, and technical groups
- Strong requirements lifecycle management skills from discovery through deployment
- Strong data analysis skills to define KPIs and interpret delivery metrics
- Hands-on large language models (LLM) tools experience (e.g., ChatGPT, GitHub Copilot) for document analysis and requirements support
- Agile or hybrid delivery experience with tools such as Jira and Confluence
- Strong documentation skills for requirements, process flows, and user guides
- Strong analytical and problem-solving skills with high attention to detail
- Strong communication skills for facilitation, expectation setting, and status reporting
- Upper-Intermediate English proficiency (B2, Upper-Intermediate)

Nice to have

- Business analysis certification (CBAP, PMI-PBA)
- Project or Agile certification (PMP, CSM)
- Experience with enterprise software products
- Experience with system integration or modernization projects
- Experience with change management frameworks and methodologies

We offer

- International projects with top brands
- Work with global teams of highly skilled, diverse peers
- Healthcare benefits
- Employee financial programs
- Paid time off and sick leave
- Upskilling, reskilling and certification courses
- Unlimited access to the LinkedIn Learning library and 22,000+ courses
- Global career opportunities
- Volunteer and community involvement opportunities
- EPAM Employee Groups
- Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.

📌 Senior Business Analyst (México)
🏢 Epam Systems
📍 México