Senior DevOps Engineer (Ciudad de México)

Senior DevOps Engineer (Ciudad de México)

11 oct
|
EXL Service
|
Ciudad de México

11 oct

EXL Service

Ciudad de México

: Role Summary:

Build and operate scalable DevOps capabilities that enable faster, safer, and more reliable software delivery.

Key Responsibilities:

- Design, implement, and optimize CI/CD pipelines.
- Manage containerized deployments and operations on Kubernetes.
- Automate infrastructure and environments using Infrastructure as Code.
- Embed DevSecOps controls into build and release workflows.
- Improve monitoring, logging, alerting, and operational resilience.

AI Skills for This Role:

- Use AI assistance for root-cause analysis across logs, metrics, and incidents.
- Use AI to draft pipeline definitions, IaC modules, and operational runbooks.
- Validate AI-generated automation for reliability and security before rollout.
- Apply governance controls for secure AI usage in platform operations.

Required Qualifications:

- 6+ years in DevOps, SRE, or platform engineering.
- Strong hands-on experience with CI/CD, containers, and Kubernetes.
- Experience with at least one major cloud platform (AWS, Azure, or GCP).
- Proficiency in scripting/automation and IaC tooling.
- Strong incident response and postmortem practice.
- English proficiency: professional working level or above (B2+/C1 preferred).

Nice to Have:

- Experience in banking or regulated environments.
- Secrets management, security hardening, and compliance-aware operations.





Exposure to service mesh and modern observability stacks Responsibilities: Plan, monitor & manage operational delivery to ensure adherence to agreed quality parameters & timelines. Implement work management trackers, define roles & responsibilities of team members and roll out a work allocation / delivery plan to track completion

Work with onshore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines

Design & Implement management information systems (MIS) for periodic status updates and to identify trends around business processes identified as high on risk / low on controls

Drive a culture of Risk and Governance across business processes. Institutionalize ethos of continuous improvement in risk management across all processes and sub processes in scope. Champion customer service to ensure that compliance is integrated in business processes

Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services

Qualifications: Professional certification such as CA, CPA, CISA or CIA. 7-9 years of experience.

📌 Senior DevOps Engineer (Ciudad de México)
🏢 EXL Service
📍 Ciudad de México

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